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Manage Your Website
Set up your Domain
If you do not yet own your domain: Make sure that you have subscribed to a hosting plan. From your site’s Themecloud Dashboard, click Request domain in the Domain tab. Just choose your domain name and we will take care of everything for you (including SSL setup) within 24h. It's that simple! **If you already own your domain: ** From your Themecloud Dashboard, select the Domain tab and click Change domain. Enter your domain name and click next. Create or m
Delete your Website
Easy! Just go to the advanced tab of your Themecloud panel and click "Delete".
Get an SSL Certificate
To set up an SSL certificate for your website: Create a website Purchase any Themecloud plan Send us an email at email@example.com with the subject line: **SSL Certificate Request. ** We’ll hook you up pronto so your visitors’ data will be secure.
From time to time, update notifications will pop up in WordPress. For security reasons, it’s better to always update to the latest version of WordPress, so follow these steps when you see an update notification: Create a new backup of your site from your Themecloud dashboard Complete all updates from your WordPress dashboard Once everything is updated, verify that yo
We have made it really easy to grant someone access to your website as a collaborator: First, go to the Team tab of your Themecloud panel. Then click "Invite member", input the email and choose a role. Your collaborator will receive an email in no time! **Role O
How to create a backup of my site?
We backup your site once daily, and you can also create a backup yourself at any time. To create a backup, visit your Themecloud Dashboard, select the "Backups" tab and clik New Backup. This will create a snapshot of your website that we will securely store for you on Google Cloud. It generally takes less than 1 min to create and less than 1 minute to restore and you can create as many backups as you need! So don't hesitate to create one before each sensitive modification that
Update a Plugin
From time to time, update notifications will pop up in the plugin section of WordPress. For security reasons, it’s better to update plugins regularly, so follow these steps when you see an update notification: Create a new backup of your site Complete all updates. Once everything is updated, if your site still looks good then you are finished. If something looks odd, not to worry, you have a backup. Restore the previous version of your site and get in touch with us via chat. If yo
How can I add users to manage my website on Themecloud?
In order to add users to manage your website in Themecloud, visit your Themecloud Dashboard and select the "Team" tab. You can add new members to your website using the 'invite members' button. Give the user's Email id along with their 'role' while inviting them to manage your site on Themecloud.
What should I do if my site appears insecure when HTTPS is activated?
If you have activated HTTPS from your Themecloud dashboard, but your site still displays "unsecured", it means that certain resources such as images are always loaded in http instead of https. Here are the steps to correct the problem and remove the "unsafe" notification from the browser. Go to Elementor >> Tools >> General tab and click on "regenerate files" this will regenerate CSS files !(https://storage.crisp.chat/users/helpdesk/website/9d2d3e0